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      Genesys

      Engaged Employer

      Genesys reviews

      Customer Care analyst - Technical Support Analyst Genesys Employee Review

      5.0
      Jan 20, 2016
      Technical support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good and big company. Interesting work.

      Cons

      Need to learn a lot from the scratch.

      Explore other reviews about Genesys

      5.0
      Jun 8, 2026
      Senior ta partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      Jun 16, 2026
      Product owner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance Great product and customers

      Cons

      Promotions & growth are very slow in CIO org. Limited prioritization (more you know more work get assigned to you)

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