Great place to work - Technical Support Engineer Genesys Employee Review

5.0
Nov 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Great training, great people, very interesting tech

Cons

A very large amount of services to learn and support

Explore other reviews about Genesys

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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