Chaotic and poorly run - Compliance Agent Genpact Employee Review

2.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The interview process was easy and it the role itself was easy

Cons

None of the SMEs or QAs knew what they were doing and were all friends so they would back each other up on wrong decisions. They would change their mind on how they interpreted policy and never raised any ambiguous areas to the client. It’s no wonder everyone was made redundant.

Explore other reviews about Genpact

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good compensation Lots of training Good feedback system

Cons

Get pulled a lot of different ways

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity to learn, acquire skills, certifications

Cons

Poor management. Directly affects pay, commissions and treatment. Culture and communication could be improved.

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