Pros
Genpact offers excellent initial training and transition frameworks. As a Senior Associate, you get ownership of your deliverables, and the work environment in the Pune office is highly collaborative. The health insurance and employee wellness benefits are also quite structured and dependable.
Cons
The appraisals and annual hikes can feel underwhelming compared to the market standard, even with strong performance ratings. Depending on the client account, you may experience frequent shift rotations or stretched logins during quarter-end closures. Internal job postings (IJPs) and promotions involve rigid timelines and tedious criteria, which can stall vertical growth. The internal tools and legacy platforms can also be slow, causing unnecessary operational friction.