Outsourcing Industry in India - Instructional Designer Genpact Employee Review

2.0
Jun 26, 2012
Recommend
CEO approval
Business Outlook

Pros

Large organization Corporate experience Good for people working for smaller service companies Low pressure work Employee friendly company

Cons

Content services is not suitable for people from media, advertising, or other creative backgrounds Employees may feel confused about leadership and the direction the COE is taking Work atmosphere is monotonous and lacks challenge Lack of intelligent and creative content services Focus is too much on getting through the shop floor... not on qualilty

Explore other reviews about Genpact

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

excellent culture, good comp, remote first

Cons

none - cant think of any

2.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Market rate compensation, not much else

Cons

AI is dismantling Genpact’s services-focused business model. The result is a toxic work environment with a dying culture: fear of layoffs, unclear goals, constant turnover, and remaining employees absorbing multiple roles as colleagues are fired or leave.

3
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