mortgage division - Loan Processor Genpact Employee Review

5.0
Oct 25, 2018
Recommend
CEO approval
Business Outlook

Pros

great benefits, such as 401K, health, time off - great managers

Cons

con- you call the help desk and they are located in india- hard to understand , contracted to a mortgage company and we do not have direct help - if you want to transfer within the company, nothing in southern California - most out of state

Explore other reviews about Genpact

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good compensation Lots of training Good feedback system

Cons

Get pulled a lot of different ways

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity to learn, acquire skills, certifications

Cons

Poor management. Directly affects pay, commissions and treatment. Culture and communication could be improved.

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