Customer Account Manager - Anonymous employee Genpact Employee Review

1.0
Dec 20, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have nothing nice to say about Genpact.

Cons

No raises, HR is never to be found. Not sure Genpact has one. Probably will need a lawyer at some point for major differences in pay for the same role. Management is all about their pay and numbers they don't care about their people. Takes 6 weeks to on board. DO NOT TAKE A POSITION LESS THAN $20 AN HOUR.

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5.0
Jul 9, 2026
Recommend
CEO approval
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Pros

Good compensation Lots of training Good feedback system

Cons

Get pulled a lot of different ways

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity to learn, acquire skills, certifications

Cons

Poor management. Directly affects pay, commissions and treatment. Culture and communication could be improved.

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