The Worst work experience ever - Customer Service Representative Genpact Employee Review

1.0
Jan 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Great co- workers, great location ,easy commute, met great people within the company.

Cons

No concern for their employees, we mean nothing. Its all about business not about the people who keep the business going. Systems outdated, and my boss stunk terribly.

Explore other reviews about Genpact

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

excellent culture, good comp, remote first

Cons

none - cant think of any

2.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Market rate compensation, not much else

Cons

AI is dismantling Genpact’s services-focused business model. The result is a toxic work environment with a dying culture: fear of layoffs, unclear goals, constant turnover, and remaining employees absorbing multiple roles as colleagues are fired or leave.

3
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