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      Genpact

      Engaged Employer

      Genpact reviews

      ZERO GROWTH - Client Service Coordinator (CSC) Genpact Employee Review

      1.0
      May 11, 2023
      Client service coordinator (csc)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home flexibility. Decent benefits

      Cons

      There are zero opportunities growth even though they say there is. Even if you are promoted to a team lead position, the salary is barely increased. If you’re a young professional, STAY CLEAR. It’s the start of a dead end career to work at Genpact. No growth. Unlivable wage for the amount of work. Jobs are constantly outsourced to different countries. Genpact is a joke.

      Explore other reviews about Genpact

      5.0
      Jun 10, 2026
      Avp - finance
      Recommend
      CEO approval
      Business Outlook

      Pros

      excellent culture, good comp, remote first

      Cons

      none - cant think of any

      2.0
      Jun 16, 2026
      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Market rate compensation, not much else

      Cons

      AI is dismantling Genpact’s services-focused business model. The result is a toxic work environment with a dying culture: fear of layoffs, unclear goals, constant turnover, and remaining employees absorbing multiple roles as colleagues are fired or leave.

      3
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