Resume Stain - Senior Software Engineer Genworth Employee Review

1.0
Feb 4, 2013
Recommend
CEO approval
Business Outlook

Pros

Some really great people to work with as long as you don't go too far up the totem pole. Former CEO MDF is now history which was one of the main liabilities of the company. I hear the new CEO is pretty good but he'll need to replace most of the people that are reporting to him.

Cons

Unfortunately, for some bizarre reason most of the former CEOs direct reports are still employed. However, I'm hearing that their days are numbered. If you're an IT professional avoid this place like the plague. IT is way under funded and the demands on the individual are unrealistic. If you're a low level pion, expect opportunity for advancement to come in the form of a title with no salary increase or budget to do your job. If you're mid-management expect to be reorganized every six months sprinkled with layoffs in between. Unfortunately, HR ran the last layoff without the input of the managers and the company shed a lot of great people and kept a bunch of deadbeats so HR could meet their quotas and "appear" fair. If you're desperate enough to work there ask for extra vacation time and a signing bonus. They do this all the time but you have to ask. If you have a high demand skill like an underwriter or an IT professional ask for a one or two year contract. That way, when you get laid off, you'll have something to fall back on. They do this all the time but won't admit to it.

Explore other reviews about Genworth

5.0
Mar 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice people with inclusive culture

Cons

No cons during summer internship

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and incentives. Annual 40hrs VTO, 20 hrs CTO, fitness reimbursement, plus more.

Cons

Overly convoluted policies, claims, and procedures that were rarely paid out/handled correctly. This is due to claims reps and customer service reps not ever being fully equipped to perform their jobs correctly. The training and mentoring given does not (can not) cover enough. While in training you are told you’ll understand once you are “on the floor” but once on the floor, senior members of the team will tell you that you will never really get it. You are left to depending on a single person in a 15-20 team that is suppose to help. This ends up meaning you have claims to process and to figure out what to do, you have to stand in a virtual line with your questions. Turnover is extremely high and soon after becoming an employee you see why so many people leave the CSR and SCR roles. On top of not knowing how to accurately do you job, your performance is heavily measured/scored. The CEO and head HR manager knows this is an issue, their solution when asked was “AI will help”. After 1.5 years working for the company more than half my training class of 15 had already left. If you need an entry level job that pays well for relatively no experience you’ll be fooled by this one unless you are ok with not knowing what you are doing and potentially causing financial hardship for elderly people.

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