Great place to work - Tech Support Analyst Geographic Solutions Employee Review

Great Benefits Strong Communication Excellent Onboarding Process

Not at this current time.

Pays on time! Staffed with many excellent, competent, knowledgeable people who are capable of juggling the multiple client workload (with enough time, proper management and support) and willing to share their knowledge. Excellent product. Engaging work when allowed to be a _. The home grown Online Project Communication system when used fully. Paul is always seeking opportunities to grow his company and portfolio. Paul Toomey.

Poor to no documented process. No to poor process review. Status quo approach and mentality is pervasive. No empowerment. No risk management strategy, problems are documented as risks. Too much early focus on customization and too little "off the shelf" leads to failure to deliver on time. Little support. Little willingness to change. More of a don't think, do as you are told than a practice your craft environment. Cliquey environment, where bullying by some tenured people is tolerated. Communication is not effectively managed across platforms. Projects are sold based on the dream (off the shelf) implementation and not on the reality (we don't have the resources and/or plan to get it intricately customized in the time promised). Not enough time for stretched stressed staff to get all the customization work done in the time promised Diversity and inclusion amounts to email reminders of whose birthday month it is and no training.