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Gerber Collision & Glass

Part of Boyd Group

Engaged Employer

HR candidates should go in with their eyes wide open - Human Resources Gerber Collision & Glass Employee Review

1.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

There are talented people across Gerber, and I worked with many individuals I genuinely respected. The business is complex, fast-moving, and gives you exposure to a wide range of HR issues, especially if you are in a corporate or field-support role. For someone looking to build experience in a large, multi-state organization, there is definitely valuable work to be done. The company also has enough scale that you can learn a lot quickly. You are exposed to employee relations, operations, recruiting, leadership dynamics, compliance issues, change management, and the realities of supporting a large workforce. That part of the experience was meaningful, and I do not want to minimize the people who are doing good work every day under difficult circumstances. The problem is that the good people and the valuable experience do not cancel out the leadership issues. In some ways, they make those issues more frustrating because the company has enough talent to be much better than it is.

Cons

The biggest con is the gap between what the company says about people and how it actually treats high performers behind closed doors. In my experience, Gerber knows how to squeeze every ounce of effort out of someone and then call it opportunity. Long days become normal. Extra work becomes expected. Strong performance becomes a reason to pile on more, not a reason to promote or properly compensate someone. The recognition culture also wore thin fast. At first, the praise feels good. Then you realize praise is often the substitute for real investment. Awards, compliments, and positive reviews do not make up for being passed over, under-leveled, underpaid, or taken for granted. The HR culture was especially disappointing. It felt political, transactional, and exhausting. People were valued when they were useful, quiet, and willing to keep absorbing more. But if you started questioning the pattern, the tone changed. That is not leadership. That is control dressed up as culture. For an HR organization, the lack of self-awareness was honestly stunning. HR should be modeling trust, fairness, accountability, and healthy leadership. Instead, my experience was that HR was one of the clearest examples of the very issues the company should have been addressing.

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Gerber Collision & Glass Response
1mo
Thank you for your candid feedback. We take these comments seriously. It's important to note that we encourage our teams (including HR) to share their experience in our annual engagement survey. In addition, we continue to welcome all job seekers to thoroughly assess our culture and opportunities.

Explore other reviews about Gerber Collision & Glass

5.0
Nov 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Really good work environment and provides a lot opportunity for growth

Cons

Would like to see more opportunities at incentives for the techs work

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Gerber Collision & Glass Response
8mo
Thank you for taking the time to share your experience with us. We’re glad to hear you enjoyed the work environment and felt supported in your growth while at Gerber. We also appreciate your feedback regarding incentives for our technicians... this is an area we continue to evaluate as we work to support our teams and recognize their hard work. We wish you all the best in your future endeavors!
2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Cool shop level people to work with

Cons

Everything. Worked for them for 12 years. Left for 2. Came back in management and was great for a while. Became frustrated as was unable to get rid of people due to hr wanting to give them “more time to fix the problems” . Decided to step down and move closer to home. No one discussed the offer moving back down just ensured me “you’ll make what you need to make”. Currently I am making what I need to make but unfortunately they are taking $500 a week to pay back a “recoverable draw” from 4 years ago when the agreement was struck by the market manager,manager and myself that when my manager was not there I’d run the shop. They are currently stealing my money and all I got was “I know this isn’t the answer you wanted to hear “ they restructured the estimator pay plan and did away with the tier ranking incentive and tied the estimator pay in with management bonuses (they basically make bonuses unattainable). They bank on free labor knowing if you don’t do multiple other jobs that you will not make enough money to survive and hand you a recoverable draw at barely minimum wages. Upper management is completely disconnected from the people that actually care about customers and they cater to insurance companies. One insurance company requires a”first look inspection “ as soon as the vehicle arrives, quotes is 2 separate part quote programs and a guy that used to work for Gerber reviewing our estimates that has a vendetta against us (not sure how that’s not a conflict of interest). Never been the one to die on the “I don’t get paid to write total losses” hill but after being treated the way I am currently with free labor and money being stolen from me it’s starting to get to me.

1
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Gerber Collision & Glass Response
4d
Thank you for taking the time to share your feedback. We're sorry to hear about your experience. We take concerns like yours seriously and encourage you to reach out to Employee Relations or HR so we can better understand and discuss your concerns directly. We appreciate your feedback and wish you the best moving forward.
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