horrendous management, cliquey work environment, low pay and high expectations - Customer Service Representative GetInsured Employee Review

1.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

none. you get paid $14 an hour, you don't get trained on the correct material then have to take calls on your first day on the floor because they need to protect their kpis, you get micromanaged and overworked, and you're not informed when you first start you are a seasonal worker, but get treated as one when you get "laid-off" because the company is "overstaffed". but hey, at least you get to work from home!

Cons

literally everything but working from home and having paid holidays. one of our managers said a slur in the meeting of our first day on the floor. what does that tell you about the work environment?

Explore other reviews about GetInsured

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pretty cool place to work at, leadership is awesome.

Cons

None that come to mind.

avatar
GetInsured Response
1w
Thank you for taking the time to share your thoughts. We think our leadership is awesome too! :)
4.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Work Life Balance Able to assist customers.

Cons

Can be a busy queue at times.

avatar
GetInsured Response
1w
Thank you for taking the time to share your thoughts on your experience so far.
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