Overworked, underpaid, unappreciated. - Customer Service Associate Getty Images Employee Review

Hello! Thank you for your review! We’re really glad to hear that you have a positive view of our culture, particularly the opportunity to engage with photographers and our adoption of new technologies. It’s also great to know that you found our environment supportive with opportunity for growth - we always aim to ensure employees feel that they can learn and grow within their role, and others. We also appreciate your feedback regarding communication during shifts and reorganizations. We recognize that periods of change can be challenging, and it’s important that our communication is clear, consistent, and inclusive so that employees feel heard and valued. We will work to continue to uphold our Leadership Principle of being trustworthy, transparent, and honest. If you have any other feedback you'd like to share, please feel free to email me at sarah.dudley@gettyimages.com

Hi, there - thank you for your feedback! We’re glad to hear you’ve had positive experiences with the people here and that our team’s commitment to doing meaningful work stands out. We also appreciate your comments about our technology and concerns around AI. We recognize that staying current with technology is essential, and we’re always trying to invest in efforts to better support both our employees and the people we serve. If you have any suggestions that you'd like to share, or anything else on the topic you'd like to discuss, please feel free to email me at sarah.dudley@gettyimages.com