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      Getty Images

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      Getty Images reviews

      CSA - London - CSA - Customer Service Associate Getty Images Employee Review

      3.0
      Oct 1, 2018
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work/life balance Colleagues friendly Working for company that deal in current affairs/news

      Cons

      Lack of progression Always changing products and what you need to sell. Can never really settle and become a professional on a certain product. Constantly asking to do more and more with little reward

      avatar
      Getty Images Response
      6y
      Hi, thank you for your review and feedback. Progression and internal opportunities has been a focal point of discussion and action over the past 12 months . This an issue that many organisations face who do not have a transient workforce, however with our continued growth there has been an increased number of opportunities across many teams and we hope to see more in the future. In our changing industry eco-system products are subject to change in order to keep up with market demands and new trends based on the requirements of our clients. We certainly try t ensure that there is as much continuity as possible to avoid large disruptions internally and externally. Your feedback in valuable and I will certainly be passing these comments. again, thanks for contributing and giving your feedback.

      Explore other reviews about Getty Images

      5.0
      Jun 1, 2026
      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - fun culture where you get to hear talks by photographers - adopts new technologies relatively early in the game - a really great place to learn and grow as a developer

      Cons

      - can handle shifts/re-orgs poorly with communication, leaving employees feeling unheard and unvalued.

      1
      avatar
      Getty Images Response
      3w
      Hello! Thank you for your review! We’re really glad to hear that you have a positive view of our culture, particularly the opportunity to engage with photographers and our adoption of new technologies. It’s also great to know that you found our environment supportive with opportunity for growth - we always aim to ensure employees feel that they can learn and grow within their role, and others. We also appreciate your feedback regarding communication during shifts and reorganizations. We recognize that periods of change can be challenging, and it’s important that our communication is clear, consistent, and inclusive so that employees feel heard and valued. We will work to continue to uphold our Leadership Principle of being trustworthy, transparent, and honest. If you have any other feedback you'd like to share, please feel free to email me at sarah.dudley@gettyimages.com
      3.0
      Jun 15, 2026
      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      WFH, good overall culture. Good people.

      Cons

      Leadership has been slow to stay current and modern in the workplace. The business is straddled with debt from a pervious investment company that had bought Getty and gutted it. Future is uncertain.

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