Great product and salary! Bad management and values - Customer Service Associate Getty Images Employee Review

2.0
Jul 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Salary, product, services, comission. That’s it

Cons

Management, training, lack of knowledge from people with years in the company.

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Getty Images Response
4y
Hi there - thank you for taking the time to share some feedback as a Customer Service Associate. As we strive to be one of the greatest places you'll work, it is wonderful to hear your positive experience with our salary/benefits and the sales structure of the Service organization. We sell access to remarkable products, which aligns to our mission of moving the world with images. As a member of the Sales function, you should be aligned to our Sales Enablement team. This group of very skilled individuals is trained in providing a cohesive onboarding and continuous learning curriculum for our salespeople. Growth and change are two constants of our organization, and if you feel there is an opportunity for further training, I would love to connect and discuss the ways that this team can help! Please feel free to reach out to me at carly.etzin@gettyimages.com.

Explore other reviews about Getty Images

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- fun culture where you get to hear talks by photographers - adopts new technologies relatively early in the game - a really great place to learn and grow as a developer

Cons

- can handle shifts/re-orgs poorly with communication, leaving employees feeling unheard and unvalued.

1
avatar
Getty Images Response
4w
Hello! Thank you for your review! We’re really glad to hear that you have a positive view of our culture, particularly the opportunity to engage with photographers and our adoption of new technologies. It’s also great to know that you found our environment supportive with opportunity for growth - we always aim to ensure employees feel that they can learn and grow within their role, and others. We also appreciate your feedback regarding communication during shifts and reorganizations. We recognize that periods of change can be challenging, and it’s important that our communication is clear, consistent, and inclusive so that employees feel heard and valued. We will work to continue to uphold our Leadership Principle of being trustworthy, transparent, and honest. If you have any other feedback you'd like to share, please feel free to email me at sarah.dudley@gettyimages.com
3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

WFH, good overall culture. Good people.

Cons

Leadership has been slow to stay current and modern in the workplace. The business is straddled with debt from a pervious investment company that had bought Getty and gutted it. Future is uncertain.

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