Great place to work - Customer Service Manager (CSM) Getty Images Employee Review

5.0
Jul 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Flexibility, transparency, stability and good benefits

Cons

Unclear career path or future opportunities

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Getty Images Response
4y
Thank you for taking the time to provide feedback as a CSM here at Getty Images. Prior to the pandemic and on an increased level throughout, our leadership team has worked diligently to be as transparent as possible around business insights and key updates to the organization. It is great to hear that you have observed this and feel that the culture is transparent, stable, and flexible - as that is what we are striving for! When it comes to career progression, the Sales Enablement team has mapped out career paths for different sub-functions within the Sales function that includes technical and interpersonal competencies for each role and level. In alignment with this model, your manager and HR Business Partner will be able to provide insight into growth opportunities to ensure that you are always being challenged and have opportunities to develop here at Getty Images. If you are unclear who your HRBP is or are looking for more guidance on career pathing, please feel free to reach out at carly.etzin@gettyimages.com. Thank you!

Explore other reviews about Getty Images

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- fun culture where you get to hear talks by photographers - adopts new technologies relatively early in the game - a really great place to learn and grow as a developer

Cons

- can handle shifts/re-orgs poorly with communication, leaving employees feeling unheard and unvalued.

1
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Getty Images Response
4w
Hello! Thank you for your review! We’re really glad to hear that you have a positive view of our culture, particularly the opportunity to engage with photographers and our adoption of new technologies. It’s also great to know that you found our environment supportive with opportunity for growth - we always aim to ensure employees feel that they can learn and grow within their role, and others. We also appreciate your feedback regarding communication during shifts and reorganizations. We recognize that periods of change can be challenging, and it’s important that our communication is clear, consistent, and inclusive so that employees feel heard and valued. We will work to continue to uphold our Leadership Principle of being trustworthy, transparent, and honest. If you have any other feedback you'd like to share, please feel free to email me at sarah.dudley@gettyimages.com
3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

WFH, good overall culture. Good people.

Cons

Leadership has been slow to stay current and modern in the workplace. The business is straddled with debt from a pervious investment company that had bought Getty and gutted it. Future is uncertain.

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