Feels like a second home - Senior Customerservice Specialist Getty Images Employee Review

5.0
May 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Being part of the Getty team is a great experience for me as I feel like I am truly appreciated and considered a valuable member of the company's family.

Cons

As a Customer Service representative, my job can be stressful at times. However, I am grateful for the protection and support provided by my colleagues and manager whenever issues arise.

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Getty Images Response
3y
Hello! Thank you so much for taking the time to share your experience as a Getty Images employee! I love that you feel you are a valuable member of the Getty family; this is always our goal! We want all employees to have a special role within the company, as well as to feel valued and cared for. Promoting our Leadership Principles, amazing benefits, flexible working environment, and development programs are just a few ways in which we hope our employees realize just how much we value them as individuals. In such a busy, fast-moving environment, I can appreciate how hectic work can be, especially on the front lines working with customers. It sounds like you have a great support system, but please know we always have resources available to employees who need assistance or additional support. In addition to your manager and peers, our Human Resources team is always available to talk through any concerns and point you in the right direction should you need additional support. If you have any other feedback or suggestions you'd like to share, please feel free to reach out to me at sarah.dudley@gettyimages.com!

Explore other reviews about Getty Images

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- fun culture where you get to hear talks by photographers - adopts new technologies relatively early in the game - a really great place to learn and grow as a developer

Cons

- can handle shifts/re-orgs poorly with communication, leaving employees feeling unheard and unvalued.

1
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Getty Images Response
2w
Hello! Thank you for your review! We’re really glad to hear that you have a positive view of our culture, particularly the opportunity to engage with photographers and our adoption of new technologies. It’s also great to know that you found our environment supportive with opportunity for growth - we always aim to ensure employees feel that they can learn and grow within their role, and others. We also appreciate your feedback regarding communication during shifts and reorganizations. We recognize that periods of change can be challenging, and it’s important that our communication is clear, consistent, and inclusive so that employees feel heard and valued. We will work to continue to uphold our Leadership Principle of being trustworthy, transparent, and honest. If you have any other feedback you'd like to share, please feel free to email me at sarah.dudley@gettyimages.com
3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

WFH, good overall culture. Good people.

Cons

Leadership has been slow to stay current and modern in the workplace. The business is straddled with debt from a pervious investment company that had bought Getty and gutted it. Future is uncertain.

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