Pros
Good benefits, 3 days off on holiday weeks if full time and a week vacation after one year. A lot of nice customers.
Cons
low pay even after 11 years still not making $13.00 an hour. Constantly have the way things are to be done changed and then getting written up when you don't do them the new way because you haven't been told there is a new way, hours constantly cut but expected to do the work of two or three people. Work your butt off to do a good job and do things the way management wants them but get no recognition or even a thank you. One day you are told you are doing a great job and the next you are told you need to step things up and work harder. Corporate bosses come in and don't even talk to anyone who isn't a team leader or management. Most of the employees, especially the front end employees, don't even know who the Corporate people are when they come in. Management likes to place blame on people without hearing both sides of the situation. Cross training is still done on the basis of who you know and who likes you rather than skill or who has been there the longest. When I first started with the company those who had been there the longest were treated with respect and were appreciated now it seems that the longer you have been there the more they treat you as if you don't matter and you are the first to be let go. Benefits are good but you hurt people who have a medical condition that requires more than 2 weeks off on medical leave when you changed the leave policy.