New Customer success VP is struggling - Customer Success GitHub Employee Review

2.0
Sep 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Company and products are great Strong company culture of helping one another

Cons

New CS VP leader spends more time promoting himself than improving the business. No real relevant experience and it’s showing. Lack of confidence in CS VP is slowing business growth and causing serious morale concerns. The poll will show this. He needs to seek more input vs telling everyone how much he knows. “Show me vs tell me”

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5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

some pros are salary, wlb, office

Cons

low conversion rate of intern to full time

4.0
Jun 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work with some really great team mates

Cons

Currently GitHub seems to be all over the place and with some key Leadership moving on, the replacements seem to be mainly coming from MSFT.

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