Great product and culture, clueless management - Strategic Account Leader GitLab Employee Review

2.0
Sep 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Excellent product that is priced right

Cons

Like many startups, top performers are promoted quickly; unfortunately, this leads to a lot of inexperienced and incompetent sales leadership creating ineffective strategies.

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GitLab Response
5y
Thank you for taking the time to share your feedback with us -- it’s great to hear your confidence in our product and GitLab’s culture. That said, I’m disappointed to hear that parts of your experience are not what they should be. I’d encourage you to bring up these concerns with your manager or your People Business Partner so that we can take actionable steps to improve and address the issues you’re experiencing.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Best company I've ever worked for. Strong culture, great leadership, competitive compensation, excellent work life balance, and a genuine focus on employee well being and career growth.

Cons

Fast paced environment and high expectations, but that's part of working at a successful, growing company.

2.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

OK pay or benefits in the market. Fully remote. Still is trying to frame itself as a big player.

Cons

Leadership went from being collaborative, communicative, and transparent, to being mercurial, secretive, and out of touch with the actual work. OBSESSSES over your AI usage metrics - even if AI doesn't help you and slows you down. The current layoff in progress was communicated poorly and not planned at all. And now they want us to adore the leaders and the company? Cultish vibes. We went from a company that plans ahead to a company that reacts.

5
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