Great culture, a little chaotic at times - Customer Success Manager GitLab Employee Review

4.0
Dec 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO they actually allow you to use, transparency first culture, amazing product you can stand behind.

Cons

Sometimes the company follows the “iteration” value too much and gets things out before they’re fully baked which results in some chaos. There’s also very little opportunity for upward mobility, the company seems to prefer to hire from the outside rather than promote from within

Explore other reviews about GitLab

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Best company I've ever worked for. Strong culture, great leadership, competitive compensation, excellent work life balance, and a genuine focus on employee well being and career growth.

Cons

Fast paced environment and high expectations, but that's part of working at a successful, growing company.

2.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

OK pay or benefits in the market. Fully remote. Still is trying to frame itself as a big player.

Cons

Leadership went from being collaborative, communicative, and transparent, to being mercurial, secretive, and out of touch with the actual work. OBSESSSES over your AI usage metrics - even if AI doesn't help you and slows you down. The current layoff in progress was communicated poorly and not planned at all. And now they want us to adore the leaders and the company? Cultish vibes. We went from a company that plans ahead to a company that reacts.

6
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