From Visionary to Just Another Tech Company - Account Manager GitLab Employee Review

2.0
Aug 1, 2025
Recommend
CEO approval
Business Outlook

Pros

- The brand still carries weight. Having GitLab on your résumé definitely opens doors in the DevOps/SaaS space. - The remote setup is solid — the tools and processes are in place, so you can actually work from anywhere without constant headaches.

Cons

- Culture is a total coin toss now. It depends almost entirely on who your manager is. The old, unified “values‑driven” vibe is long gone. - Quotas are way out of touch with reality. That constant pressure leads to burnout, and you see it in the turnover. - Speaking of which — the attrition is brutal. Teams are in a constant state of flux because reps burn out or leave. - There’s too much micromanagement, and politics slow everything down. Getting something meaningful done feels like pushing a boulder uphill. - The new leadership came from companies that didn’t exactly shine, and it shows. They’ve brought in this “work till you drop” mentality, where people are publicly praised for sacrificing personal time just to hit numbers. - Don’t count on moving up. It’s common to sit in an SDR or entry‑level AE role for years before getting considered for promotion, while external hires come in, flop after a couple quarters, and then leave. - Honestly, the company feels like it already peaked. It’s falling behind competitors and doesn’t seem to have a clear plan for the future. - Quotas are unrealistic: Targets feel disconnected from reality, leading to constant pressure and frequent burnout. - High turnover: Reps burn out quickly; attrition is a constant, and teams are always in flux. - Micromanagement and politics: To get anything meaningful done, you need to navigate layers of approval and internal politics. - Leadership issues: The new leadership team (CEO, CRO, etc.) comes from companies that didn’t exactly thrive, and they’ve imported a “sweatshop” mentality — publicly praising people for sacrificing personal well‑being in favor of work. - Career stagnation: Internal promotions in sales are painfully rare. You can sit in SDR or entry‑level AE roles for 3–4 years before even being considered for a move up, while external hires often flame out within two or three quarters. - Falling behind competitors: GitLab has already seen its best days. Today, it’s lagging behind rivals with a foggy, unclear roadmap.

Explore other reviews about GitLab

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Best company I've ever worked for. Strong culture, great leadership, competitive compensation, excellent work life balance, and a genuine focus on employee well being and career growth.

Cons

Fast paced environment and high expectations, but that's part of working at a successful, growing company.

2.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

OK pay or benefits in the market. Fully remote. Still is trying to frame itself as a big player.

Cons

Leadership went from being collaborative, communicative, and transparent, to being mercurial, secretive, and out of touch with the actual work. OBSESSSES over your AI usage metrics - even if AI doesn't help you and slows you down. The current layoff in progress was communicated poorly and not planned at all. And now they want us to adore the leaders and the company? Cultish vibes. We went from a company that plans ahead to a company that reacts.

5
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