Pros
I was not there long enough to see any of the pros. I honestly was only met with negative experiences since starting.
Cons
I don’t even know where to start with this company and this role. To preface this, I only worked there for about 2 months and left for personal reasons. Let’s start with the onboarding. This was an absolute NIGHTMARE. From all of the different login’s and systems we have to onboard to registering for benefits, it all was a three ring circus. I didn’t get fully onboarded and all of my benefits taken care of until 2 weeks after I started. I started on Oct 27th and didn’t even get my business cards until the week before I left, which was December 23rd. The Training: There was essentially no formal training or even shadowing period. We had 2 days of 2 hour training sessions for 2 weeks and was told to just go out and have conversations. I started with 2 other teammates and 1 month in and we were still confused on what products we can sell and to who. Knew absolutely nothing about the credit processing rates, the different features offered for the different systems they offered, or even how much the product cost for that matter. We were told to just go out and have conversations to try to peak their interest to have a more in depth conversation. But how can we do that if we don’t know anything interesting about the system that differs from their current platform. Offboarding: Now this has been the worst experience I’ve ever had with any company. My last day was Dec 23rd, I’ve only received an exit survey, I still have their equipment because I haven’t gotten instructions on sending it back and I did not receive my final check until this week, 2 weeks after my last day. But the ultimate slap in the face is that they are withholding commissions that were promised and owed to me. I signed a deal in December and they told me that because I’m not going to be an employee of the company when they system is put in place, the commission will just go to a house account. We were promised a ramp up commission for the first 3 months that our manager laid out, so to my surprise I didn’t receive a commission check in December from November and the company now is trying to gaslight me into not thinking I didn’t understand what I was told. What they did was send out and addendum in the month of December, stating that the new guaranteed commission would only be if we hit a certain metric for a month that already passed. I’m a very docile person, so I tried to find a resolution outside of making complaints but between the absolute HORRIFIC communication from their side and the constant gaslighting to avoid paying me what I was promised and what I’m owed, I really want to warn everyone of what kind of company this is before you sign the papers.