Great Place to Get Started in Customer Service! - Customer Service Representative Global Payments Employee Review

4.0
Jan 5, 2015
Recommend
CEO approval
Business Outlook

Pros

Nice people and management was willing to help train and teach you anything you needed to know to do your job. Always has a chance to advance and improve. you can go from a Rep I to Rep III easily. You are acknowledged for your good work!

Cons

Politics like any other place. you cant be a minute late to work or back from break or you get in trouble, which normally consist of you having to get an "event/ occurrence" and using personal/ vacation time to cover it. They also sent some of the call center job to the Philippians.

Explore other reviews about Global Payments

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great products and a lot of resources available

Cons

Competitive industry to be in, and a lot to learn to be successful

4.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Hands-On Experience with Modern Infrastructure Friendly and Supportive Culture Great Resume Builder Work-Life Balance If you value a supportive team culture, a manageable workload, and building high-scale professional project experience, a Global Payments internship is a fantastic stepping stone, especially for launching a career in FinTech or platform engineering.

Cons

Uncertainty Around Full-Time Pipeline Varying Tech Stacks by Team: Because the company encompasses many different product lines and acquired systems, your experience can vary wildly depending on the specific team you land on. Some teams work on cutting-edge, next-gen cloud platforms, while others are tasked with maintaining or upgrading older legacy architectures.

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