Terrible leadership, good people in the middle - Service Desk Engineer Global Payments Employee Review

2.0
Feb 26, 2022
Recommend
CEO approval
Business Outlook

Pros

The middle management and org leads are super connected with their people and care a lot, but often end up having to relay bad decisions/enforce company policy from the top-down that adversely impacts employees.

Cons

The Senior Leadership Team doesn't seem connected at all with how their decisions impact those on the ground. Global Payments acquires other companies, enforces a bunch of changes that don't make sense for that child company, then guts them and takes away what makes them special.

Explore other reviews about Global Payments

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote was nice. Nice co-workers

Cons

Micromanaged. The work was easy but they would make you sit on Zoom all day.

2.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

The people here are great, kind, and easy to work with! Good teammates and collaborators.

Cons

Pay is awful and huge push for everything AI...classic.

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