Back to back calls - Customer Service Representative Globe Life Employee Review

1.0
Sep 18, 2025
Recommend
CEO approval
Business Outlook

Pros

overtime is available but in hour increments. i.e you can come in one hour early maybe once a week

Cons

back to back calls, no more than 4 minutes for a break outside of provided breaks, pay is low, promotions within are low, morale is low/doesn't feel like a team.

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Globe Life Response
8mo
Feedback like this is valuable. Globe Life is always looking for ways to help our customer service representatives succeed in their careers, and feedback from former agents can help us improve their experience. We wish you all the best in the future.

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5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Provide leads and great training

Cons

Lots of dialing, but hey, it's sales

3.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

They had a benefits package. They had some company competitions

Cons

Vague management. Target individuals if results are not made even though it’s vague.

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