Pay is not what you think - it's worse. - Customer Service Globe Life Employee Review

1.0
Oct 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Great coworkers and nice office building, with local businesses serving lunches daily (not free mind you - but they're good). Sometimes TX Rangers and Allen Americans are freely given. Good medical and dental benefits.

Cons

Here is how the payscale works. You start at $12/hr which is decent. But after 3 months it goes down to $7.75/hr minimum. The thinking is you'll complete enough calls (none of which are unsolicited, which is great) - to exceed that new hourly rate. But it's tough from March - August. Nobody is thinking about buying covg during that time. So understand - it won't always be $12/hr. Sometimes you'll make more - sometimes you'll make less. You can never guarantee on a certain amt each pay. No online training but the initial supervisor classes are great and they know their stuff. Group supervisors are supportive. Dual-screen monitors are low-res (not even 1024X768). They're almost square. Computers are at a minimum 5 yrs old and slow. This is the same company that just bought a new ballpark for the Rangers - it's not like they can't afford to upgrade the hardware.

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Globe Life Response
6y
Thank you for your review. We're sorry the time you spent at Globe Life didn't meet your expectations. We continue to look for ways to improve our employee experience and listening to former team members can help us improve the path to professional and personal success for our team. We wish you nothing but the best in the future.

Explore other reviews about Globe Life

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work to do for us

Cons

None really honestly truly exactly

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Globe Life Response
10h
Thank you for leaving a review and for your hard work on behalf of the policyholders at Globe Life! Your contributions are greatly appreciated.
5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive leadership, positive culture, flexibility, growth opportunities, strong training programs.

Cons

Recruiting can be fast-paced at times, especially during periods of growth, but leadership provides the resources and support needed to be successful.

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Globe Life Response
10h
Thank you for taking the time to leave a thoughtful review about your time at Globe Life. Thank you for your hard work and contribution to our team's success. Best wishes for a long and successful career!
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