DO NOT WORK HERE IF YOUR LOOKING FOR A CAREER - Customer Service Representative Globe Life Employee Review

They excite you with talk of how easy it is to grow within the company. But starting out you just take payments and update information. They tell you that your not allowed to disconnect the call if the caller is rude and belligerent, they have a whole department that is responsible to resolve the issues the customer faces, only problem is the resolution department never wants to do their job. Will tell you if the client hasn't asked for resolution specifically then you have to take the call. But the client wont ask for resolution or even a manager if they are being rude and cussing you out. Its a lose lose situation. Get a few checks and get the heck on. and that is my honest opinion. I would never work for them again and they are a scam when it comes to life insurance. You think your getting a deal but the games they play with people... Nope