It's tedious but it's not difficult - Call Center Specialist Globe Life Employee Review

4.0
May 6, 2024
Recommend
CEO approval
Business Outlook

Pros

- Hours were very manageable. - The workload was never tough, just tedious. - Supervisors are very understanding & accommodating of problems or issues you might have throughout the work day.

Cons

- Outbound calls, so customers can often answer pretty upset. - Management was constantly changing rules & information. - You have to make a certain amount of calls per hour or else you'll get reprimanded regardless of the circumstances.

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Globe Life Response
2y
Thank you for your feedback and for your service to Globe Life and our customers. We're glad you appreciated the management support and the manageable work hours. We also appreciate and welcome your suggestions. If you could please send us any additional details to feedback@globelifeins.com so that we can look further into the improvements that are needed in your former department. We look forward to hearing back from you soon.

Explore other reviews about Globe Life

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work to do for us

Cons

None really honestly truly exactly

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Globe Life Response
3d
Thank you for leaving a review and for your hard work on behalf of the policyholders at Globe Life! Your contributions are greatly appreciated.
5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive leadership, positive culture, flexibility, growth opportunities, strong training programs.

Cons

Recruiting can be fast-paced at times, especially during periods of growth, but leadership provides the resources and support needed to be successful.

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Globe Life Response
3d
Thank you for taking the time to leave a thoughtful review about your time at Globe Life. Thank you for your hard work and contribution to our team's success. Best wishes for a long and successful career!
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