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Golden 1 Credit Union

Engaged Employer

Manager - Manager Golden 1 Credit Union Employee Review

1.0
Oct 27, 2017
Recommend
CEO approval
Business Outlook

Pros

The employees I work with on a daily basis are the only thing good about working at Golden 1. The benefit package was good however that too is changing for the benefit of the company not the employees.

Cons

Senior Leadership (Donna Bland and her inside people) are out of touch with what is happening in the branches. The branch employees work extremely hard and have no support from back office departments or Senior Leadership. Donna Bland needs to ask for real feedback from the employees not her inside people. The employee survey is a joke. It is all made to have Donna look good. There is no gratitude from Senior Leadership for the employees who work hard to make this organization great for our members. It’s sad to see that this company focuses on what is best for Donna Bland and her inside people NOT what is best for the members or employees. Organization is going down hill fast and I would not recommend working here.

Explore other reviews about Golden 1 Credit Union

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, great place to grow, lot of career growth opportunities

Cons

Not the most competitive rate for this type of role, so quality of candidate pool may be lower

3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is decent and there are some very skilled people working in the department.

Cons

The workloads are unrealistic at times particularly when someone is out of office for an extended period of time. Month end tends to be very busy and you will be expected to work additional hours most days if you are salaried. Management attitude shifted in the last few years. Performance expectations are very subjected and higher ratings are gated across the organization with the highest level being essentially out of reach for non leadership positions. Many talented people have recently left the department in a short period of time causing workloads to be redistributed rather than seeking new staff in a timely manner. A large number of key department processes sit with a single person with minimal at best documentation of their procedures. You may be expected to reverse engineer some of the annual or quarterly processes with minimal guidance after seeing the process one once or twice.

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Golden 1 Credit Union Response
2d
Thank you for sharing your experience. We appreciate your recognition of the skilled individuals across the team. We value hearing feedback on workload, process and performance expectations to help inform ongoing discussions about how we can continue to evolve and improve the employee experience. Thank you again for contributing to the conversation.
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