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Golden 1 Credit Union

Engaged Employer

Woefully nonprogressive workplace - Anonymous employee Golden 1 Credit Union Employee Review

1.0
Feb 19, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's-Its in the vending machine.

Cons

When you enter Golden 1 headquarters, you regress to a bygone era where days are governed by a rigid—and stifling—workplace hierarchy that snuffs out good ideas. You will be subjected to micromanagement, outdated recruiting and retention methods, irresponsible policies on employee health and welfare, and physical works spaces that spread germs and fear and hamper productivity. In my professional career I have primarily worked for employers that recruited and valued smart, capable and willing employees. When it came to creating a product, titles didn’t really matter much in the end. All employees on a team were encouraged to bring their ideas to the table and all ideas were met with similar if not equal consideration. But, that’s what's missing at Golden 1: trust. It's missing from the top down. Heck, employees can’t even be trusted to wash their hands in the employee restrooms; they must be reminded to do so by a robotic voice that’s synced with the opening of the restroom door. Sometimes, if you’re unlucky, you’ll hear the reminder three, four, even five times before you’ve finished your bathroom business! What you do not encounter at Golden 1: the free flow of ideas and conversations between the individuals who are most responsible for executing the ideas. Those conversations happen clandestinely between other people in other meetings. By the time a “concept” trickles down to the team directly responsible for executing it, it’s so poorly understood and translated (and translated differently depending on who you talk to) that it is all but doomed to fail. Nevertheless, be expected to intuit correctly what it is the “client” wants. Oh, wait, nobody knows who the client is at Golden 1. It's a term that is understood in most companies that serve clients, but it's a very vague concept at Golden 1. Creatives: Stay away. This is not a place to stretch and utilize your creative talents. Finally, I need to talk about the potlucks. The place is fixated on them. Expect to receive an all-staff email about best practices during flu season followed by an email strongly encouraging employees to participate in the next potluck. And binge eating contests (really, there are timed contests to see who can shovel down the most food) followed by “biggest loser” challenges? Good grief. Irresponsible, unhealthy and laughably out of sync with the times. Bizarre and woefully unprogressive atmosphere that runs on fearful energy. Avoid.

Explore other reviews about Golden 1 Credit Union

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, great place to grow, lot of career growth opportunities

Cons

Not the most competitive rate for this type of role, so quality of candidate pool may be lower

3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is decent and there are some very skilled people working in the department.

Cons

The workloads are unrealistic at times particularly when someone is out of office for an extended period of time. Month end tends to be very busy and you will be expected to work additional hours most days if you are salaried. Management attitude shifted in the last few years. Performance expectations are very subjected and higher ratings are gated across the organization with the highest level being essentially out of reach for non leadership positions. Many talented people have recently left the department in a short period of time causing workloads to be redistributed rather than seeking new staff in a timely manner. A large number of key department processes sit with a single person with minimal at best documentation of their procedures. You may be expected to reverse engineer some of the annual or quarterly processes with minimal guidance after seeing the process one once or twice.

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Golden 1 Credit Union Response
1d
Thank you for sharing your experience. We appreciate your recognition of the skilled individuals across the team. We value hearing feedback on workload, process and performance expectations to help inform ongoing discussions about how we can continue to evolve and improve the employee experience. Thank you again for contributing to the conversation.
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