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Golden 1 Credit Union

Engaged Employer

Did Not Meet Expectations - IT Manager Golden 1 Credit Union Employee Review

2.0
Dec 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Most colleagues tend to be easy to work with, friendly, and collaborative. Employee perks and benefits are good, and the compensation is competitive.

Cons

Zero training and an expectation that you will just pick it up, while being held accountable if you don’t. Multiple bad apple employees that negatively affecting the workplace culture, and it seems that HR is incapable of addressing the issue. The employment contract stipulates 24/7/365 availability for employees without an on-call policy addressing flexible hours, rotations, or compensation. Expectations are to put in whatever time is needed to meet deadlines even if that means night and weekend hours. The employee contribution for healthcare benefits for spouse and dependents is remarkably high. The hybrid policy for managers requires them to work from a largely unoccupied office while interacting with remote workers on teams. Management seems excessively responsive to the whims of executives, and the organizational culture seems centered around appeasing the executives. Low-level managers are always blamed by leaders above.

Explore other reviews about Golden 1 Credit Union

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, great place to grow, lot of career growth opportunities

Cons

Not the most competitive rate for this type of role, so quality of candidate pool may be lower

3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is decent and there are some very skilled people working in the department.

Cons

The workloads are unrealistic at times particularly when someone is out of office for an extended period of time. Month end tends to be very busy and you will be expected to work additional hours most days if you are salaried. Management attitude shifted in the last few years. Performance expectations are very subjected and higher ratings are gated across the organization with the highest level being essentially out of reach for non leadership positions. Many talented people have recently left the department in a short period of time causing workloads to be redistributed rather than seeking new staff in a timely manner. A large number of key department processes sit with a single person with minimal at best documentation of their procedures. You may be expected to reverse engineer some of the annual or quarterly processes with minimal guidance after seeing the process one once or twice.

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Golden 1 Credit Union Response
23h
Thank you for sharing your experience. We appreciate your recognition of the skilled individuals across the team. We value hearing feedback on workload, process and performance expectations to help inform ongoing discussions about how we can continue to evolve and improve the employee experience. Thank you again for contributing to the conversation.
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