Great product but unethical practices and too many operational inefficiencies - Anonymous employee Gong Employee Review

2.0
Jan 18, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I'll echo what everyone else says about the product. It really is great. It's what drew me to Gong, but unfortunately it's not enough.

Cons

Gong refuses to invest properly in the tools and operations to run many of its teams efficiently. There is a ton of manual work which resulted in over-hiring, hierarchy where hierarchy doesn't need to exist, and total lack of ability to be creative and build. You will be suppressed from leadership if you have more than two layers between you and C-Suite and generally treated like a second-class citizen. Leadership is pretty terrible and like many have said before, all from Tableau and LinkedIn so there's zero creativity and so much red tape. Lastly, people get fired left and right and I've heard managers make jokes about it. It's extremely unethical. Also, comp is pretty low compared to similar tech companies.

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Gong Response
3y
I appreciate you taking the time to write a thoughtful review – and I’m happy to hear you think the product is great. Gong’s leadership principles include No Royalty (leadership is about responsibility, not superiority) and Empower Your Team (hire, nurture, grow), so it was difficult to read your feedback. Our culture is focused on inclusivity, where employees feel respected and belong…and a place where they can excel. I’m sorry that hasn’t been your experience. I truly value feedback, so please reach out to me. I’d like to better understand your experiences so I can help: ryan.longfield@gong.io Ryan Longfield CRO

Explore other reviews about Gong

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing company to work at, it's definitely hard work but it's worth it on a sales and monetary perspective.

Cons

You wear a LOT of hats and have a ton of responsibilities.

5.0
May 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong leadership Great people, and product

Cons

None that I can think of

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