Proceed with caution - Anonymous employee Goodway Group Employee Review

3.0
Dec 1, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, although premiums were a little expensive. Ability to work remotely guarantees some work-life balance compared to a traditional office job. Nice all-company meeting accommodations (2x a year). You get nice swag when you first start and your first 6 weeks are mostly self-guided training sessions, your team leaves you alone while you're learning.

Cons

They constantly change their policies, practices, and expectations, it's hard to keep up. Transparency frequently only occurs if you are personally close to your peers/supervisor. Open communication is an issue...if your peers aren't talking to you, it's viewed as your problem to fix, not management's. Not fully flexible, as you are expected to log in in your timezone by 9AM and work a somewhat traditional 9 to 5 work routine. You're also expected to be accessible within the 9-5 work hours and your online status is monitored closely, as they expect a prompt response when instant-messaged. A workforce reduction in late 2017 purged a lot of great talent, citing budget issues, but posted most of those positions only a month later and, when asked, they advised those individuals that they're not qualified to fill their previous positions. Too much reliance on emails and distribution lists for primary communication. Way too many meetings, many not relevant to your daily work. Not a lot of diversity. Managers are not permitted to give you job references when you leave. Too much emphasis on being "extraordinary" and being a "rockstar". It encouraged unhealthy cut-throat competition amongst peers.

avatar
Goodway Group Response
7y
Thank you for taking time to write this review. The RIF just over a year ago was a challenging time for Goodway. We lost key business at no fault of our own which required us to make some tough decisions about our staff. We have spent the last year evaluating and reviewing how we do things so we can continue to be a successful business and a great employer. We learned a lot: what we should continue doing and learned what we can do better in the future. Many of your comments have already been addressed and directly improved upon as part of that reflection. We are continuing to train our managers, have created additional communication venues and are testing different team and department models. While we think of our employees as a family, we are a business with business needs. We are continuing to work toward supporting our employees and the business and feedback like this helps us become even better. Thank you again and I wish you the best in your current endeavor!

Explore other reviews about Goodway Group

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote Work and Caring Culture. Continuing to innovate in way that helps me advance my career.

Cons

Fast pace of change and fully remote work takes getting used to

4.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Team was great, All company trips were fun

Cons

Management changes cause disruption within team

See reviews by: Helpful|Rating|Date|All