1.0
Jun 12, 2025
Former employee, less than 1 year
Fort Smith, AR
Recommend
CEO approval
Business Outlook
Pros
Work from home, that's it.
Cons
Unreasonable work for the pay. You are expected to be in a new ticket every 2 minutes despite only being paid $13 an hour. They do warn you in training that most people do not like this job and many people quit, but you don't see the micro-management until you get on the floor. If you are x amount of minutes without being inside a phone call talking to someone who doesn't want you bothering them while they're trying to work, someone will message you via teams telling you to get into something and that your follow-up times are poor. It might be good for someone who loves call center jobs, but I see now why they have to go through staffing companies to get people to work for them.