Toxic work environment and favoritism - Operations Associate Gopuff Employee Review

1.0
Oct 18, 2020
Recommend
CEO approval
Business Outlook

Pros

None. Don't even waste your time here, you're going to be overworked and not be compensated at all for your efforts.

Cons

Unfortunately, the people who put the most into the site and care so much are never recognized for the amount of work and effort they put in. I've seen the motivation of my fellow coworkers diminish because management is absent all the time. They don't care they only care about keeping customers happy and not the workers that put in the effort for that to actually happen. I've talked to people who have been working for the company much longer than I have close to two years and haven't seen a single pay raise, which is ridiculous and unethical. I've never worked for a company that didn't give raises after a year, they should be doing the standard industry of doing yearly reviews. This place isn't ethical at all, you're better off working at a big box store than working for this company. They put unrealistic standards for the warehouse, and we're not properly staffed nor properly trained or even have the facility. Before I left I found out after the fact someone at the site had contracted coronavirus and no one knew until that until a month after the whole incident. There is no communication between employees and management and that is not acceptable.

avatar
Gopuff Response
5y
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your time working for goPuff.

Explore other reviews about Gopuff

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work atmosphere great opportunity to deal with community.

Cons

Honestly, there's nothing I didn't like about that job. Except for going in the freezer lol.

2.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive pay Employee discounts 401k match Some competitive benefits (that are now gone) Remote friendly

Cons

Toxic culture Toxic senior leadership Low morale Full time employees squeezed so thin

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