NO đźš© - Shift Lead Gopuff Employee Review

1.0
Aug 23, 2022
Recommend
CEO approval
Business Outlook

Pros

There are none, I kept going back to this job like an abusive relationship, HR will accuse you and slander your name without any investigation, the GMS that are left if they haven’t been fired already don’t care and the shift leaders are expected to working whenever they are called and threatened to be fired if they don’t come in, upper management has no clue what’s going on and don’t care even if they did? They let site rot with black mold and sewage until the CITY FORCES THEM to shut down the site. Supply chain is a mess either you get nothing or 13 pallets and they will blame you for your inventory event though the system THEY CREATED doesn’t work at all. They will belittle you and break you down until they fire you and say it’s your fault, tenured employees are abused the most.

Cons

They expanded internationally without the infrastructure to handle it and their solution was fire 500 employees, and guess what they still didn’t have enough to make it work. This company doesn’t care about you at all and will say “oh you are the fam, be a GOAT” trying to seek young and cool but in reality all they want is to use you and throw you away. I hope to god Raf and Yakir see this because you had people drink the kool aid and bust their their *** and all you did was sit there and let us burn. If you work here good luck and I mean that it’s only a matter of time before your head is on the block next

Explore other reviews about Gopuff

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work atmosphere great opportunity to deal with community.

Cons

Honestly, there's nothing I didn't like about that job. Except for going in the freezer lol.

2.0
Jan 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive Regional manager for sites

Cons

Lack of Accountability (Passing the Buck): Decision-making often lacks ownership, resulting in frustration and confusion when problems arise—issues are shifted rather than addressed. Unrealistic Expectations with Reduced Labor Budget: Increased performance expectations paired with significant cuts to labor budgets leave teams stretched thin and unable to meet demands effectively. High Turnover Among Operational Associates: The combination of workload pressure and no up-word movement leads to frequent employee departures at the associate level. Burnout Among Site Leaders: Site leaders are overwhelmed by the demands of managing intense workloads with insufficient staffing and appropriate labor hours support, has led to burnout and diminished morale. Insufficient Support Structures: There is a noticeable gap between what is expected of employees and the support (training, tools, manpower) provided to help them succeed. Reactive Rather Than Strategic Planning: Operational strategy often feels short-sighted, with decisions made on the fly rather than through proactive, long-term planning.

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