Absolutely NOT. - Site Leader Gopuff Employee Review

1.0
Feb 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO Employee Discount Only Manager on Duty Cool snacks

Cons

Immediately I would tell you to never work here. On call 24/7 and 365 a year.... Upper Management is terrible, and people who become upper management are the "favorites" There are a lot of people in a position they truly do not belong in. You have any issues..........enjoy figuring out them yourself. Too many rounds of lay offs. And the severance package is garbage. Our CEOs are two frat boys who don't even know you exist. They are more focused on having Instagram influencers and tiktokers doing a dance, than to spend that money on marketing your site to the neighbor hood you're in. So the company sets up a brand new site (which you will do all alone, the launch team does not help) and they don't send any info to the neighbors in your delivery zone. Instead we have to go out on foot to deliver flyers....which end up in the garbage. As a SL you are not in control of who the company hires for you, you randomly get employees given to you. Overall, hard pass on this company. Do your self a favor.

Explore other reviews about Gopuff

5.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Benifits offered are really good. Exceptionally good benifits offered.

Cons

Bi weekly pay And hourly rate is kinda low for anyone with

2.0
Jan 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive Regional manager for sites

Cons

Lack of Accountability (Passing the Buck): Decision-making often lacks ownership, resulting in frustration and confusion when problems arise—issues are shifted rather than addressed. Unrealistic Expectations with Reduced Labor Budget: Increased performance expectations paired with significant cuts to labor budgets leave teams stretched thin and unable to meet demands effectively. High Turnover Among Operational Associates: The combination of workload pressure and no up-word movement leads to frequent employee departures at the associate level. Burnout Among Site Leaders: Site leaders are overwhelmed by the demands of managing intense workloads with insufficient staffing and appropriate labor hours support, has led to burnout and diminished morale. Insufficient Support Structures: There is a noticeable gap between what is expected of employees and the support (training, tools, manpower) provided to help them succeed. Reactive Rather Than Strategic Planning: Operational strategy often feels short-sighted, with decisions made on the fly rather than through proactive, long-term planning.

2
See reviews by: Helpful|Rating|Date|All