Over Annoying team leaders and managers - Customer Service Representative Gopuff Employee Review

1.0
Apr 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible hours and remote fully

Cons

Work in the customer service department and They literally pick on every little thing. Seriously one comment from management thats a "space" was after the customer name so marked down. They don't pay enough to mirco manage staff they way they do. So this was the reason I was marked down. Hi Blah , - that space after the comment. They are that bored so instead on sorting out they terrible services, messy processes and £3 useless coupons they give out as compensation. They worrying about things that don't matter which is super dumb.

Explore other reviews about Gopuff

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work atmosphere great opportunity to deal with community.

Cons

Honestly, there's nothing I didn't like about that job. Except for going in the freezer lol.

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Relaxed, straight forward job that you can leave at the door.

Cons

Very unorganized. Constantly staffed incorrectly. Little consideration from managers unless they like you (know that you're a hard worker and will take complete advantage of you).

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