Alright - Customer Service Representative Gopuff Employee Review

3.0
Apr 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Maternity leave was like 20 weeks. It was amazing. When I got there it was really chill

Cons

They kept changing policies overnight and not telling people. I’d do something the usual way then get told after the fact that the procedure had been changed. Eventually they moved the customer service department to the Philippines

Explore other reviews about Gopuff

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work atmosphere great opportunity to deal with community.

Cons

Honestly, there's nothing I didn't like about that job. Except for going in the freezer lol.

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Relaxed, straight forward job that you can leave at the door.

Cons

Very unorganized. Constantly staffed incorrectly. Little consideration from managers unless they like you (know that you're a hard worker and will take complete advantage of you).

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