Not quite there - Customer Support Representative Gopuff Employee Review

2.0
Apr 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Easy interview and easy job

Cons

The app often broke down and plenty times we did not have answer for customers and could not escalate calls always had to redirect to an email for different departments that you may or may NOT get a response back.

Explore other reviews about Gopuff

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work atmosphere great opportunity to deal with community.

Cons

Honestly, there's nothing I didn't like about that job. Except for going in the freezer lol.

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Relaxed, straight forward job that you can leave at the door.

Cons

Very unorganized. Constantly staffed incorrectly. Little consideration from managers unless they like you (know that you're a hard worker and will take complete advantage of you).

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