Do Not Forgot Who You Are While You're There. NOBODY! NOTHING! - Driver - Independent Contractor Gopuff Employee Review

1.0
May 30, 2023
Recommend
CEO approval
Business Outlook

Pros

They USED TO Pay well enough or at least better than some of their other Gig Work Competitors. Oh you can still work your own schedule! But they close at 2:30a.m. and It's super slow in the day SO wait CAN YOU REALLY WORK YOUR OWN SCHEDULE THEN?!

Cons

NO REAL DRIVER SUPPORT WHEN THERE'S CUSTOMER ISSUES. Bad Customers Lie, Cheat and Steal at the DRIVERS EXPENSES and thats even when you record yourself making the deliveries. YOUR PAY CONSTANTLY Decreases At Random and its impossible to even get SCHEDULED HOURS so most people just come in at Random but there's NO Hourly pay Guarantee when you do that and you may have TOO MANY DRIVERS that way also. Too many Drivers get hired at each warehouse which leaves barely ANY deliveries to make a profit. BASE PAY IS NOW LESS THAN ALL OF THE OTHER WELL KNOWN GIG based Employers and is Now LESS Than $3 per delivery so If it's a NO TIP ORDER then you'll make LESS THAN $3 for the order which usually costs more in GAS to deliver those type of orders.

Explore other reviews about Gopuff

5.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Benifits offered are really good. Exceptionally good benifits offered.

Cons

Bi weekly pay And hourly rate is kinda low for anyone with

2.0
Jan 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive Regional manager for sites

Cons

Lack of Accountability (Passing the Buck): Decision-making often lacks ownership, resulting in frustration and confusion when problems arise—issues are shifted rather than addressed. Unrealistic Expectations with Reduced Labor Budget: Increased performance expectations paired with significant cuts to labor budgets leave teams stretched thin and unable to meet demands effectively. High Turnover Among Operational Associates: The combination of workload pressure and no up-word movement leads to frequent employee departures at the associate level. Burnout Among Site Leaders: Site leaders are overwhelmed by the demands of managing intense workloads with insufficient staffing and appropriate labor hours support, has led to burnout and diminished morale. Insufficient Support Structures: There is a noticeable gap between what is expected of employees and the support (training, tools, manpower) provided to help them succeed. Reactive Rather Than Strategic Planning: Operational strategy often feels short-sighted, with decisions made on the fly rather than through proactive, long-term planning.

2
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