Avoid this company if you care about your mental health - General Manager Gopuff Employee Review

1.0
Oct 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Salary was decent to start AND THAT'S IT

Cons

This is the worst company I have ever worked for. The CEOs are inept frat boy wannabes who have no idea how to create a sustainable business. They allow many of the program managers to come up with hair brain ideas that often have no long-term strategy which ultimately ends up in constant changes that never pan out to anything meaningful and waste money. There are many parts of this business that raise ethical questions and mostly do not align with a reasonable person's values. The leadership from the two CEOs and Sanjay who reports to them often have these lofty, unrealistic and unreasonable goals which is why they are constantly laying off employees. The overall work culture here is extremely toxic, and very clique-ish. If you are not good at stroking egos, this is not the company for you. Reasonable ideas are often shot down and then later someone repeats the same idea who's in "the club" and they take all the credit. This was the most stressful experience I have ever had. Every single day I came to work, I had to wonder if this was the day they would lay me off, until it finally happened. Working here will make you feel devalued and unheard. There's very little upward mobility as many of the opportunities are created in secret and then announced after they have already chosen the person the wanted which I'm pretty sure is an equal opportunity violation.

Explore other reviews about Gopuff

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work atmosphere great opportunity to deal with community.

Cons

Honestly, there's nothing I didn't like about that job. Except for going in the freezer lol.

2.0
Jan 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive Regional manager for sites

Cons

Lack of Accountability (Passing the Buck): Decision-making often lacks ownership, resulting in frustration and confusion when problems arise—issues are shifted rather than addressed. Unrealistic Expectations with Reduced Labor Budget: Increased performance expectations paired with significant cuts to labor budgets leave teams stretched thin and unable to meet demands effectively. High Turnover Among Operational Associates: The combination of workload pressure and no up-word movement leads to frequent employee departures at the associate level. Burnout Among Site Leaders: Site leaders are overwhelmed by the demands of managing intense workloads with insufficient staffing and appropriate labor hours support, has led to burnout and diminished morale. Insufficient Support Structures: There is a noticeable gap between what is expected of employees and the support (training, tools, manpower) provided to help them succeed. Reactive Rather Than Strategic Planning: Operational strategy often feels short-sighted, with decisions made on the fly rather than through proactive, long-term planning.

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