Stay AWAY - Travel Advisor Goway Travel Employee Review

1.0
Jun 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Some level of flexibility; work from home

Cons

The travel industry is fickle and volatile to begin with. But when you enter work for a company like this which has little to know regard for the well being of it's employees and a (what have you done for me lately) approach in sales it's really hard to stay motivated. Constant changes being forced but not really changing end results for those responsible for making revenue for the company, yet expectations for the latter keeps going up. Micro managed to death; despite increases in non revenue staff and management, the ability for sales agents to spend most of their time doing what they do best is not overly conducive.

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Goway Travel Response
1y
Thank you for taking the time to share your feedback. We appreciate your honesty and are deeply concerned to hear about your negative experience. Ensuring we provide a supportive, positive work environment is a top priority. Regarding changes and micromanagement, we understand how disruptive and frustrating this can be. We are committed to evaluating our processes to ensure they facilitate, rather than hinder, our employees' ability to excel in their roles. Your feedback highlights the need for us to provide more stability and autonomy, particularly for our sales team. We also recognize the importance of allowing our salespeople to focus on what they do best. We will work on refining our workflows to ensure that our sales team has the time and resources they need to succeed. Lastly, we are disappointed to hear that you feel management does not listen to advice. We strive to maintain an open and receptive culture. We are committed to creating an environment where all voices are heard and valued. We would appreciate the opportunity to learn more about your specific concerns and experiences so we can address them directly. Please reach out to Roslyn Keane, VP People & Culture at Roslyn@goway.com. Thank you again for your feedback.

Explore other reviews about Goway Travel

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team, strong leadership, and. Encourages growth, collaboration, and continuous improvement.

Cons

None. Goway has been a good company to me, personally and professionally.

5.0
Apr 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The culture at Goway is amazing, the team is supportive and the work is very interesting

Cons

None, I loved my time at the company

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