Unethical Pay Practices and No Accountability - Operations Manager Grade Potential Employee Review

1.0
Jul 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote Work Unlimited (unpaid) time off during Summer Company provided equipment

Cons

Disorganized across departments Continuous errors by the same employees with zero accountability NO bonus calculation transparency Refunds directly impact your bonus in Operations, yet they refuse to disclose the refund rate — which is illegal Discrepancies in refund reports were never explained, even after repeatedly asking — including bringing it to the COO's attention Health insurance plans are unaffordable with very high deductibles The company advertises a much higher salary than you'll actually receive in every ad listed on Indeed

Explore other reviews about Grade Potential

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Helpful management Communicative staff Contacted based on availability and relative skill level

Cons

Not very many hours are available

3.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

I was able to pick my own hours and it was pleasant to work with students/adult learners who were motivated to learn in the study rooms of libraries. The company pays a little more for students who are far away 25+ miles.

Cons

On the company, I have gone several months at a time without having any clients, but pay came in on time. I just wish they would update their UI. As for students, some came late, cancelled with less than two hours notice, were very unmotivated, or unprepared for sessions. I also often asked for a course syllabus/description/textbook, and rarely would any parent or student provide that to me, which made preparation for the science sessions a headache. Some students also needed either longer sessions or more self-study, but their parents did not really push any of the additional work or studying. It also became hard to explain how given that the student was already floundering prior to tutoring and doesn't understand the content currently, the cannot simply catch up with one hour of tutoring a week.

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