Account Manager - Account Manager Grainger Employee Review

2.0
Jun 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Good leverage with manufacturers and supply chain.

Cons

To many layers of Sales Mgmt, Directors, Ops Mgrs and Product Mgmt bogging down sales force with margin demands, low commission incentive and constantly changing goals. Goal setting is broken and now Profit Sharing has been cut by 75%. Most top sales talent have left and company seems ok with that. Cannot micro manage and expect best given to customers everyday.

Explore other reviews about Grainger

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

My teammates and leader help me get to where I am today. This company inspired me to help others and motivated my coworkers. The benefit, PTO and the people here what make me thrive working my career here at Grainger.

Cons

No Con about working Grainger.

4.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent and reasonably priced. They offer a 401k match, BCBS insurance, FSA, HSA, dental, vision, life insurance, and accidental D&D coverage. They also do a 3‑to‑1 match for donations to non‑religious 501(c) organizations. There’s a big emphasis on volunteering, with plenty of opportunities to get involved. The building itself is beautiful, with a free on‑site gym, a coffee shop, real trees in the atrium, a waterfall, and a large cafeteria (though the food can vary). They’re also flexible about which days you come on‑site, depending on the team’s schedule. If I needed to switch a Monday for a Thursday, it was never an issue. My manager was also supportive of remote work on days when the weather made commuting difficult.

Cons

Admins do not get an annual bonus. They're really strict on Overtime, really weird about worrying about mini costs. Like they'll spend 50k on a week-long training but freak out if people want to rent a car while being in town. Can't buy lunch for this 3 hour meeting to cut costs, but we'll drop 10k on this other thing. It's also so unfair that some people get to work remotely and others are forced to come in 3 times a week, for the exact same roles. Every meeting is basically online, so it's just silly and a power trip.

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