Significant changes needed to secure future - National Account Manager Grainger Employee Review

2.0
Aug 17, 2017
Recommend
CEO approval
Business Outlook

Pros

New management is over-hauling the company completely. Closing down 59 branches across Canada, downsizing the entire firm. Attempting to create a sustainable organization for the employees that remain. Have axed/laid-off a lot of middle management types who were a drag on company profitability.

Cons

A poor company culture which has proven difficult to change. Still too many hangers on - 'HR manager' types, or 'director of whatever types' who have no ability to drive revenue, profitability or overall company success. The former Acklands was a very, very bloated company. CDN top-level management still consists of 'sales guys' , who have little understanding of financial metrics or the tools needed to move the firms balance sheet forward. This is not good enough to compete at the highest level with the Amazon's and Ali Babas of the world

Explore other reviews about Grainger

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company to move up/around in. They have a ton of support although some of that support better than others. Definitely recommend joining the Grainger Team. Great for new and tenured sales people.

Cons

As you move up in the company it is political on if you get the role.

4.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent and reasonably priced. They offer a 401k match, BCBS insurance, FSA, HSA, dental, vision, life insurance, and accidental D&D coverage. They also do a 3‑to‑1 match for donations to non‑religious 501(c) organizations. There’s a big emphasis on volunteering, with plenty of opportunities to get involved. The building itself is beautiful, with a free on‑site gym, a coffee shop, real trees in the atrium, a waterfall, and a large cafeteria (though the food can vary). They’re also flexible about which days you come on‑site, depending on the team’s schedule. If I needed to switch a Monday for a Thursday, it was never an issue. My manager was also supportive of remote work on days when the weather made commuting difficult.

Cons

Admins do not get an annual bonus. They're really strict on Overtime, really weird about worrying about mini costs. Like they'll spend 50k on a week-long training but freak out if people want to rent a car while being in town. Can't buy lunch for this 3 hour meeting to cut costs, but we'll drop 10k on this other thing. It's also so unfair that some people get to work remotely and others are forced to come in 3 times a week, for the exact same roles. Every meeting is basically online, so it's just silly and a power trip.

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