Had Potential - Sales Support Specialist Grainger Employee Review

2.0
Dec 13, 2017
Recommend
CEO approval
Business Outlook

Pros

The team I worked for was awesome and it felt like family, apart from the odds ones that created conflicts. Grainger salary and bonuses are very good and you get paid on time. When Grainger first moved to the UAE the manager at the time was excellent and always supportive of work and outside of it.

Cons

The current manager is a nightmare and has bad managerial skills. Has a lot of training to do. The Dubai office went from being a small family to just a mess. The company is definitely struggling due to bad performing oil market and they are not doing anything to diversify into a new market. Nobody's job is safe. They are constantly making cuts and it's pointless to join a company that is very unstable. Manager is making unrealistic sales forecast hence putting pressure on sales team

Explore other reviews about Grainger

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company to move up/around in. They have a ton of support although some of that support better than others. Definitely recommend joining the Grainger Team. Great for new and tenured sales people.

Cons

As you move up in the company it is political on if you get the role.

4.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent and reasonably priced. They offer a 401k match, BCBS insurance, FSA, HSA, dental, vision, life insurance, and accidental D&D coverage. They also do a 3‑to‑1 match for donations to non‑religious 501(c) organizations. There’s a big emphasis on volunteering, with plenty of opportunities to get involved. The building itself is beautiful, with a free on‑site gym, a coffee shop, real trees in the atrium, a waterfall, and a large cafeteria (though the food can vary). They’re also flexible about which days you come on‑site, depending on the team’s schedule. If I needed to switch a Monday for a Thursday, it was never an issue. My manager was also supportive of remote work on days when the weather made commuting difficult.

Cons

Admins do not get an annual bonus. They're really strict on Overtime, really weird about worrying about mini costs. Like they'll spend 50k on a week-long training but freak out if people want to rent a car while being in town. Can't buy lunch for this 3 hour meeting to cut costs, but we'll drop 10k on this other thing. It's also so unfair that some people get to work remotely and others are forced to come in 3 times a week, for the exact same roles. Every meeting is basically online, so it's just silly and a power trip.

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