Was Great But Has Been Sliding Year Over Year - Account Manager Grainger Employee Review

3.0
Jan 8, 2013
Recommend
CEO approval
Business Outlook

Pros

Great customers, great offering, front runner in IT infrastructure, consistent profit sharing %age

Cons

Not a place for the money motivated seller. If you are satisfied with the same or less money each year...this is the place for you. Sellers are not compensated for year over year consistent performance. I have been over goal for 6 years in a row and between commision and expense account reductions I have gone from consistent 6 figures to not even considering 6 figures as a possibility. Grainger has its cake and eats it to by increasing sales "credit" goals twice per year so that it compounds and goals raise at an exponential rate. You are not rewarded for high Gross Profit sales year over year, rather you have to generat double digit revenue growth with 40% margins in order to make the exact same pay as the year before. This is an operations company that puts up with the nessesity of having a sales force. Grainger has taken full advantage of the static labor market and has used that to whittle away at what reductions in pay the sellers will put up with. Grainger also manages to the meteocre... If you are smart...stay away. Go somewhere that rewards intelligence. This is a company for sheep. Wolves starve here. Don't walk...Run! Run! Run!

Explore other reviews about Grainger

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work culture, flexible hybrid schedule.

Cons

Based in Lake Forest, Illinois for the rotational development program

4.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent and reasonably priced. They offer a 401k match, BCBS insurance, FSA, HSA, dental, vision, life insurance, and accidental D&D coverage. They also do a 3‑to‑1 match for donations to non‑religious 501(c) organizations. There’s a big emphasis on volunteering, with plenty of opportunities to get involved. The building itself is beautiful, with a free on‑site gym, a coffee shop, real trees in the atrium, a waterfall, and a large cafeteria (though the food can vary). They’re also flexible about which days you come on‑site, depending on the team’s schedule. If I needed to switch a Monday for a Thursday, it was never an issue. My manager was also supportive of remote work on days when the weather made commuting difficult.

Cons

Admins do not get an annual bonus. They're really strict on Overtime, really weird about worrying about mini costs. Like they'll spend 50k on a week-long training but freak out if people want to rent a car while being in town. Can't buy lunch for this 3 hour meeting to cut costs, but we'll drop 10k on this other thing. It's also so unfair that some people get to work remotely and others are forced to come in 3 times a week, for the exact same roles. Every meeting is basically online, so it's just silly and a power trip.

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